FAQ

  • How does personal sourcing work?

    Our sourcing service is a collaborative process. You send us a moodboard (Pinterest link or photos), along with your budget and sizes. We shop on your behalf and share items with you as we find them. You approve every item before purchase — nothing is a mystery, and you’ll never receive pieces you don’t love.

  • How much does personal sourcing cost?

    The budget is set by you from the start. A 33% sourcing fee is included in your budget, and shipping costs are billed separately at cost. For example, if your budget is $300, you’ll receive $201 worth of clothing plus our $99 sourcing fee. There are no hidden fees.

  • How long does sourcing take?

    The sourcing process typically takes 2–4 weeks, depending on the items you’re looking for and availability. We’ll update you along the way and share pieces as we find them.

  • Can I decline items?

    Absolutely. This is a hands-on process. We’ll message you during sourcing, and you’ll approve or decline each piece. Once you approve an item, the cost is locked in and non-refundable.

  • Do you accept returns?

    No. Because items are sourced specifically for you, all approved purchases are final. Returns or refunds cannot be offered once an item has been approved.

  • Can I see reviews from past clients?

    Yes! Visit our Reviews page to see what past clients have said about working with us. We also share reviews from Depop and Whatnot for extra transparency.